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The Advocate AllyFree IEP review

Terms of Service

Last Updated: September 27, 2026

Please read these Terms of Service ("Terms") carefully before using the The Advocate Ally website and services operated by The Advocate Ally ("us", "we", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Nature of Services

The Advocate Ally provides automated, AI-powered review of educational documents ("Services"). We are not a law firm, and our Services do not constitute legal advice. The insights, reports, and content provided are for informational and advocacy purposes only and should not be relied upon as a substitute for professional legal counsel.

2. Accounts & Security

When you create an account with us, you must provide information that is accurate, complete, and current. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

3. User Responsibilities

You agree not to use the Service to:

  • Upload documents containing content that is illegal, harmful, or violates the rights of others.
  • Reverse engineer, decompile, or attempt to extract the source code or algorithms of the Service.
  • Use the Service for any commercial purpose without our express written consent.

Redaction: You acknowledge that you are solely responsible for redacting sensitive personally identifiable information (PII) from documents before uploading them, or you maintain the necessary rights and consents to process such data.

4. Educator and Institutional Use

If you use the Service as a teacher, administrator, school employee, contractor, or institutional representative, you represent that you are authorized to use the Service for that professional purpose and to submit any records you upload. You may not upload student records merely because you can access them; you must have a permitted role-based reason and follow applicable school or district policies.

These Terms do not by themselves authorize a school or district deployment involving student education records. The Advocate Ally may require a written order form, data protection addendum, school agreement, or other institutional terms before that use begins. If a signed written agreement conflicts with these Terms, the signed agreement controls for that institutional use.

5. Student Data and Professional Judgment

Reports, summaries, suggestions, and alerts are support tools only. They do not replace the official IEP or 504 process, qualified professional judgment, school decision-making, legal review, or individualized consideration of a student.

You may not direct children to create accounts, submit personal information, or use the Service as a student-facing tool unless The Advocate Ally has expressly authorized that deployment and the required notices, permissions, and agreements are in place.

Additional school and educator terms apply to professional and institutional use. See our School & Educator Terms.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of The Advocate Ally and its licensors.

7. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Limitation of Liability

Read Carefully:

In no event shall The Advocate Ally, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Total Liability: Our total liability to you for any claims arising out of or relating to these Terms or the Services is limited to the amount you paid us to use the Services in the past 12 months, or $100 if you have not paid us anything.

9. Disclaimer of Warranties

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that the results obtained from the use of the Service will be accurate, reliable, or legally binding.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.

11. SMS Program Terms

By selecting the optional SMS ready-notice choice, entering your mobile number, and opting in before submitting an audit upload, you agree to receive text messages from The Advocate Ally about your requested IEP review. You may choose email only. This SMS program is governed by the following terms:

  • Program Name: The Advocate Ally IEP Audit Notifications
  • Program Description: Automated generic text messages about the status of your requested IEP review and when its report is ready. Messages link to your authenticated dashboard and do not contain student records or report findings.
  • Message Frequency: Message frequency varies based on your requested review activity.
  • Message and Data Rates: Message and data rates may apply. Contact your carrier for details.
  • Opt-Out: Reply STOP at any time to unsubscribe from SMS notifications. You will receive a one-time confirmation and no further messages.
  • Help: Reply HELP to the number that sent the message for assistance, or email support@theadvocateally.com.
  • Support Contact: support@theadvocateally.com
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
  • Data Privacy: Your mobile number, SMS opt-in, and consent data are not sold, rented, shared, or transferred to third parties, affiliates, lead generators, or other senders for marketing or promotional purposes. Consent is collected for this campaign and is not transferable. See our Privacy Policy for full details.

By opting in, you confirm that you are the account holder or authorized user of the phone number provided and that you agree to these SMS terms.

12. Purchases, Refunds, Support and Texting

  • 3-day money-back guarantee: Every purchase comes with a full refund if you ask within 3 days of paying, for any reason and with no questions. Reply to your receipt, or use Get help in your dashboard. The refund goes back to the card you paid with; your bank may take a few days to show it. Your free IEP review stays in your account either way.
  • Questions about your review: A review bought with IEP Meeting Kit or another paid product has "Ask a question about this review", answered right away by AI from that review only, with 30 questions for that review. Answers are educational information, not legal advice.
  • Reply window: If you have bought the IEP Meeting Kit or another paid product, a person answers every message sent through Get help or by replying to our emails within 48 hours, including questions about your review. Without a purchase, a person still reads and answers messages about your account, billing, refunds and problems using the site, without a set reply time.
  • Texting: Texting Mary directly is part of Full Advocacy. For everyone else, our text messages are notices only; texts sent back to that number are not read. Use Get help or reply to any email instead.

13. Contact Us

If you have any questions about these Terms, please contact us at support@theadvocateally.com.